Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01664
VM0001664Goldmember1664@example.test · +601110001664 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
4,142
Current loyalty balance
Lifetime Spend
RM 5,178
Across 30 visits
Total Visits
30
Since 2025-04-13
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,142 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 16
Outlet purchase
2026-09-05 · Member activity · RM 114.75
App session
2026-08-24 · OPLUMO Outlet 16
Points credited
2026-08-12 · Member activity · RM 130.05
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 16
Outlet purchase
2026-07-19 · Member activity · RM 145.35
Points credited
2026-07-07 · OPLUMO Outlet 16
Outlet purchase
2026-06-25 · Member activity · RM 160.65