Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 16636
VM0016636Silvermember16636@example.test · +601110016636 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,495
Current loyalty balance
Lifetime Spend
RM 1,870
Across 35 visits
Total Visits
35
Since 2025-02-02
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
2d
2026-10-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,495 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-07 · OPLUMO Outlet 11
Outlet purchase
2026-09-25 · Member activity · RM 36.00
App session
2026-09-13 · OPLUMO Outlet 11
Points credited
2026-09-01 · Member activity · RM 40.80
Win-back campaign delivered
2026-08-20 · OPLUMO Outlet 11
Outlet purchase
2026-08-08 · Member activity · RM 45.60
Points credited
2026-07-27 · OPLUMO Outlet 11
Outlet purchase
2026-07-15 · Member activity · RM 50.40