Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 16633
VM0016633Silvermember16633@example.test · +601110016633 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
1,716
Current loyalty balance
Lifetime Spend
RM 2,145
Across 29 visits
Total Visits
29
Since 2025-04-11
Average Order Value
RM 66
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
42d
2026-08-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,716 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 8
Outlet purchase
2026-08-16 · Member activity · RM 49.50
App session
2026-08-04 · OPLUMO Outlet 8
Points credited
2026-07-23 · Member activity · RM 56.10
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 8
Outlet purchase
2026-06-29 · Member activity · RM 62.70
Points credited
2026-06-17 · OPLUMO Outlet 8
Outlet purchase
2026-06-05 · Member activity · RM 69.30