Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 16629
VM0016629Goldmember16629@example.test · +601110016629 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,296
Current loyalty balance
Lifetime Spend
RM 5,370
Across 38 visits
Total Visits
38
Since 2024-06-29
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,296 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 4
Outlet purchase
2026-04-14 · Member activity · RM 111.00
App session
2026-04-02 · OPLUMO Outlet 4
Points credited
2026-03-21 · Member activity · RM 125.80
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 4
Outlet purchase
2026-02-25 · Member activity · RM 140.60
Points credited
2026-02-13 · OPLUMO Outlet 4
Outlet purchase
2026-02-01 · Member activity · RM 155.40