Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01662
VM0001662Membermember1662@example.test · +601110001662 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
111
Current loyalty balance
Lifetime Spend
RM 139
Across 3 visits
Total Visits
3
Since 2026-04-30
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
126d
2026-06-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
111 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 14
Outlet purchase
2026-05-24 · Member activity · RM 38.25
App session
2026-05-12 · OPLUMO Outlet 14
Points credited
2026-04-30 · Member activity · RM 43.35
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 14
Outlet purchase
2026-04-06 · Member activity · RM 48.45
Points credited
2026-03-25 · OPLUMO Outlet 14
Outlet purchase
2026-03-13 · Member activity · RM 53.55