Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 16617
VM0016617Membermember16617@example.test · +601110016617 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
701
Current loyalty balance
Lifetime Spend
RM 877
Across 6 visits
Total Visits
6
Since 2026-01-29
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
701 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 9
Outlet purchase
2026-04-17 · Member activity · RM 94.50
App session
2026-04-05 · OPLUMO Outlet 9
Points credited
2026-03-24 · Member activity · RM 107.10
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 9
Outlet purchase
2026-02-28 · Member activity · RM 119.70
Points credited
2026-02-16 · OPLUMO Outlet 9
Outlet purchase
2026-02-04 · Member activity · RM 132.30