Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 16588
VM0016588Goldmember16588@example.test · +601110016588 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,224
Current loyalty balance
Lifetime Spend
RM 4,030
Across 34 visits
Total Visits
34
Since 2024-11-23
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
91d
2026-07-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,224 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 14
Outlet purchase
2026-06-28 · Member activity · RM 113.25
App session
2026-06-16 · OPLUMO Outlet 14
Points credited
2026-06-04 · Member activity · RM 128.35
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 14
Outlet purchase
2026-05-11 · Member activity · RM 143.45
Points credited
2026-04-29 · OPLUMO Outlet 14
Outlet purchase
2026-04-17 · Member activity · RM 158.55