Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 16585
VM0016585Membermember16585@example.test · +601110016585 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
352
Current loyalty balance
Lifetime Spend
RM 440
Across 6 visits
Total Visits
6
Since 2026-01-29
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
352 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 11
Outlet purchase
2026-04-17 · Member activity · RM 66.00
App session
2026-04-05 · OPLUMO Outlet 11
Points credited
2026-03-24 · Member activity · RM 74.80
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 11
Outlet purchase
2026-02-28 · Member activity · RM 83.60
Points credited
2026-02-16 · OPLUMO Outlet 11
Outlet purchase
2026-02-04 · Member activity · RM 92.40