Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01658
VM0001658Membermember1658@example.test · +601110001658 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
189
Current loyalty balance
Lifetime Spend
RM 237
Across 4 visits
Total Visits
4
Since 2026-05-09
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
99d
2026-07-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
189 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 10
Outlet purchase
2026-06-20 · Member activity · RM 36.00
App session
2026-06-08 · OPLUMO Outlet 10
Points credited
2026-05-27 · Member activity · RM 40.80
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 10
Outlet purchase
2026-05-03 · Member activity · RM 45.60
Points credited
2026-04-21 · OPLUMO Outlet 10
Outlet purchase
2026-04-09 · Member activity · RM 50.40