Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16578
VM0016578Silvermember16578@example.test · +601110016578 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,312
Current loyalty balance
Lifetime Spend
RM 1,641
Across 33 visits
Total Visits
33
Since 2025-02-13
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,312 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 4
Outlet purchase
2026-08-31 · Member activity · RM 34.50
App session
2026-08-19 · OPLUMO Outlet 4
Points credited
2026-08-07 · Member activity · RM 39.10
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 4
Outlet purchase
2026-07-14 · Member activity · RM 43.70
Points credited
2026-07-02 · OPLUMO Outlet 4
Outlet purchase
2026-06-20 · Member activity · RM 48.30