Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16570
VM0016570Membermember16570@example.test · +601110016570 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
82
Current loyalty balance
Lifetime Spend
RM 103
Across 3 visits
Total Visits
3
Since 2026-07-27
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
82 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 13
Outlet purchase
2026-08-20 · Member activity · RM 26.25
App session
2026-08-08 · OPLUMO Outlet 13
Points credited
2026-07-27 · Member activity · RM 29.75
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 13
Outlet purchase
2026-07-03 · Member activity · RM 33.25
Points credited
2026-06-21 · OPLUMO Outlet 13
Outlet purchase
2026-06-09 · Member activity · RM 36.75