Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 01656
VM0001656Silvermember1656@example.test · +601110001656 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
2,263
Current loyalty balance
Lifetime Spend
RM 2,830
Across 18 visits
Total Visits
18
Since 2025-07-04
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
156d
2026-05-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,263 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 8
Outlet purchase
2026-04-24 · Member activity · RM 96.75
App session
2026-04-12 · OPLUMO Outlet 8
Points credited
2026-03-31 · Member activity · RM 109.65
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 8
Outlet purchase
2026-03-07 · Member activity · RM 122.55
Points credited
2026-02-23 · OPLUMO Outlet 8
Outlet purchase
2026-02-11 · Member activity · RM 135.45