Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 16556
VM0016556Silvermember16556@example.test · +601110016556 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,623
Current loyalty balance
Lifetime Spend
RM 2,030
Across 13 visits
Total Visits
13
Since 2026-02-11
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
24d
2026-09-15
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,623 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 16
Outlet purchase
2026-09-03 · Member activity · RM 105.00
App session
2026-08-22 · OPLUMO Outlet 16
Points credited
2026-08-10 · Member activity · RM 119.00
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 16
Outlet purchase
2026-07-17 · Member activity · RM 133.00
Points credited
2026-07-05 · OPLUMO Outlet 16
Outlet purchase
2026-06-23 · Member activity · RM 147.00