Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 16537
VM0016537Goldmember16537@example.test · +601110016537 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
3,330
Current loyalty balance
Lifetime Spend
RM 4,163
Across 33 visits
Total Visits
33
Since 2025-03-02
Average Order Value
RM 104
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,330 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 14
Outlet purchase
2026-09-17 · Member activity · RM 78.00
App session
2026-09-05 · OPLUMO Outlet 14
Points credited
2026-08-24 · Member activity · RM 88.40
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 14
Outlet purchase
2026-07-31 · Member activity · RM 98.80
Points credited
2026-07-19 · OPLUMO Outlet 14
Outlet purchase
2026-07-07 · Member activity · RM 109.20