Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 16509
VM0016509Membermember16509@example.test · +601110016509 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
714
Current loyalty balance
Lifetime Spend
RM 893
Across 8 visits
Total Visits
8
Since 2026-05-04
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
32d
2026-09-07
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
714 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 3
Outlet purchase
2026-08-26 · Member activity · RM 77.25
App session
2026-08-14 · OPLUMO Outlet 3
Points credited
2026-08-02 · Member activity · RM 87.55
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 3
Outlet purchase
2026-07-09 · Member activity · RM 97.85
Points credited
2026-06-27 · OPLUMO Outlet 3
Outlet purchase
2026-06-15 · Member activity · RM 108.15