Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16506
VM0016506Silvermember16506@example.test · +601110016506 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,167
Current loyalty balance
Lifetime Spend
RM 2,709
Across 21 visits
Total Visits
21
Since 2025-10-11
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,167 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 17
Outlet purchase
2026-09-24 · Member activity · RM 83.25
App session
2026-09-12 · OPLUMO Outlet 17
Points credited
2026-08-31 · Member activity · RM 94.35
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 17
Outlet purchase
2026-08-07 · Member activity · RM 105.45
Points credited
2026-07-26 · OPLUMO Outlet 17
Outlet purchase
2026-07-14 · Member activity · RM 116.55