Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16500
VM0016500Goldmember16500@example.test · +601110016500 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,668
Current loyalty balance
Lifetime Spend
RM 4,586
Across 36 visits
Total Visits
36
Since 2024-07-22
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,668 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 11
Outlet purchase
2026-04-01 · Member activity · RM 106.50
App session
2026-03-20 · OPLUMO Outlet 11
Points credited
2026-03-08 · Member activity · RM 120.70
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 11
Outlet purchase
2026-02-12 · Member activity · RM 134.90
Points credited
2026-01-31 · OPLUMO Outlet 11
Outlet purchase
2026-01-19 · Member activity · RM 149.10