Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 01650
VM0001650Silvermember1650@example.test · +601110001650 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,431
Current loyalty balance
Lifetime Spend
RM 1,790
Across 13 visits
Total Visits
13
Since 2026-02-05
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
30d
2026-09-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,431 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 2
Outlet purchase
2026-08-28 · Member activity · RM 85.50
App session
2026-08-16 · OPLUMO Outlet 2
Points credited
2026-08-04 · Member activity · RM 96.90
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 2
Outlet purchase
2026-07-11 · Member activity · RM 108.30
Points credited
2026-06-29 · OPLUMO Outlet 2
Outlet purchase
2026-06-17 · Member activity · RM 119.70