Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16482
VM0016482Goldmember16482@example.test · +601110016482 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,636
Current loyalty balance
Lifetime Spend
RM 3,296
Across 40 visits
Total Visits
40
Since 2024-06-10
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
149d
2026-05-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,636 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 10
Outlet purchase
2026-05-01 · Member activity · RM 57.00
App session
2026-04-19 · OPLUMO Outlet 10
Points credited
2026-04-07 · Member activity · RM 64.60
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 10
Outlet purchase
2026-03-14 · Member activity · RM 72.20
Points credited
2026-03-02 · OPLUMO Outlet 10
Outlet purchase
2026-02-18 · Member activity · RM 79.80