Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 16466
VM0016466Membermember16466@example.test · +601110016466 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
399
Current loyalty balance
Lifetime Spend
RM 499
Across 7 visits
Total Visits
7
Since 2026-02-12
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
131d
2026-05-31
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
399 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 11
Outlet purchase
2026-05-19 · Member activity · RM 64.50
App session
2026-05-07 · OPLUMO Outlet 11
Points credited
2026-04-25 · Member activity · RM 73.10
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 11
Outlet purchase
2026-04-01 · Member activity · RM 81.70
Points credited
2026-03-20 · OPLUMO Outlet 11
Outlet purchase
2026-03-08 · Member activity · RM 90.30