Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16462
VM0016462Membermember16462@example.test · +601110016462 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
440
Current loyalty balance
Lifetime Spend
RM 551
Across 12 visits
Total Visits
12
Since 2026-01-18
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
66d
2026-08-04
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
440 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-04 · OPLUMO Outlet 7
Outlet purchase
2026-07-23 · Member activity · RM 32.25
App session
2026-07-11 · OPLUMO Outlet 7
Points credited
2026-06-29 · Member activity · RM 36.55
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 7
Outlet purchase
2026-06-05 · Member activity · RM 40.85
Points credited
2026-05-24 · OPLUMO Outlet 7
Outlet purchase
2026-05-12 · Member activity · RM 45.15