Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16450
VM0016450Membermember16450@example.test · +601110016450 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
704
Current loyalty balance
Lifetime Spend
RM 880
Across 41 visits
Total Visits
41
Since 2024-04-30
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
172d
2026-04-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
704 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 12
Outlet purchase
2026-04-08 · Member activity · RM 20.25
App session
2026-03-27 · OPLUMO Outlet 12
Points credited
2026-03-15 · Member activity · RM 22.95
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 12
Outlet purchase
2026-02-19 · Member activity · RM 25.65
Points credited
2026-02-07 · OPLUMO Outlet 12
Outlet purchase
2026-01-26 · Member activity · RM 28.35