Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16440
VM0016440Silvermember16440@example.test · +601110016440 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
1,567
Current loyalty balance
Lifetime Spend
RM 1,960
Across 19 visits
Total Visits
19
Since 2025-10-30
Average Order Value
RM 118
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,567 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 2
Outlet purchase
2026-09-07 · Member activity · RM 88.50
App session
2026-08-26 · OPLUMO Outlet 2
Points credited
2026-08-14 · Member activity · RM 100.30
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 2
Outlet purchase
2026-07-21 · Member activity · RM 112.10
Points credited
2026-07-09 · OPLUMO Outlet 2
Outlet purchase
2026-06-27 · Member activity · RM 123.90