Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16428
VM0016428Membermember16428@example.test · +601110016428 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
132
Current loyalty balance
Lifetime Spend
RM 165
Across 1 visits
Total Visits
1
Since 2026-09-20
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
132 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 7
Outlet purchase
2026-09-26 · Member activity · RM 103.50
App session
2026-09-14 · OPLUMO Outlet 7
Points credited
2026-09-02 · Member activity · RM 117.30
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 7
Outlet purchase
2026-08-09 · Member activity · RM 131.10
Points credited
2026-07-28 · OPLUMO Outlet 7
Outlet purchase
2026-07-16 · Member activity · RM 144.90