Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16416
VM0016416Goldmember16416@example.test · +601110016416 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
2,996
Current loyalty balance
Lifetime Spend
RM 3,745
Across 27 visits
Total Visits
27
Since 2025-02-12
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,996 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 12
Outlet purchase
2026-05-14 · Member activity · RM 134.25
App session
2026-05-02 · OPLUMO Outlet 12
Points credited
2026-04-20 · Member activity · RM 152.15
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 12
Outlet purchase
2026-03-27 · Member activity · RM 170.05
Points credited
2026-03-15 · OPLUMO Outlet 12
Outlet purchase
2026-03-03 · Member activity · RM 187.95