Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 16405
VM0016405Goldmember16405@example.test · +601110016405 · Preferred outlet: OPLUMO Outlet 1
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,503
Current loyalty balance
Lifetime Spend
RM 4,379
Across 30 visits
Total Visits
30
Since 2025-04-27
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,503 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 1
Outlet purchase
2026-09-19 · Member activity · RM 87.75
App session
2026-09-07 · OPLUMO Outlet 1
Points credited
2026-08-26 · Member activity · RM 99.45
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 1
Outlet purchase
2026-08-02 · Member activity · RM 111.15
Points credited
2026-07-21 · OPLUMO Outlet 1
Outlet purchase
2026-07-09 · Member activity · RM 122.85