Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 16401
VM0016401Goldmember16401@example.test · +601110016401 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
2,858
Current loyalty balance
Lifetime Spend
RM 3,573
Across 25 visits
Total Visits
25
Since 2025-07-14
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
20d
2026-09-19
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,858 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 14
Outlet purchase
2026-09-07 · Member activity · RM 95.25
App session
2026-08-26 · OPLUMO Outlet 14
Points credited
2026-08-14 · Member activity · RM 107.95
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 14
Outlet purchase
2026-07-21 · Member activity · RM 120.65
Points credited
2026-07-09 · OPLUMO Outlet 14
Outlet purchase
2026-06-27 · Member activity · RM 133.35