Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16398
VM0016398Silvermember16398@example.test · +601110016398 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
1,102
Current loyalty balance
Lifetime Spend
RM 1,378
Across 7 visits
Total Visits
7
Since 2026-02-09
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,102 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 11
Outlet purchase
2026-05-16 · Member activity · RM 119.25
App session
2026-05-04 · OPLUMO Outlet 11
Points credited
2026-04-22 · Member activity · RM 135.15
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 11
Outlet purchase
2026-03-29 · Member activity · RM 151.05
Points credited
2026-03-17 · OPLUMO Outlet 11
Outlet purchase
2026-03-05 · Member activity · RM 166.95