Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16390
VM0016390Silvermember16390@example.test · +601110016390 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
2,329
Current loyalty balance
Lifetime Spend
RM 2,912
Across 25 visits
Total Visits
25
Since 2025-03-21
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
135d
2026-05-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,329 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 3
Outlet purchase
2026-05-15 · Member activity · RM 81.00
App session
2026-05-03 · OPLUMO Outlet 3
Points credited
2026-04-21 · Member activity · RM 91.80
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 3
Outlet purchase
2026-03-28 · Member activity · RM 102.60
Points credited
2026-03-16 · OPLUMO Outlet 3
Outlet purchase
2026-03-04 · Member activity · RM 113.40