Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 16382
VM0016382Membermember16382@example.test · +601110016382 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
762
Current loyalty balance
Lifetime Spend
RM 953
Across 10 visits
Total Visits
10
Since 2026-04-24
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
762 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 12
Outlet purchase
2026-09-21 · Member activity · RM 60.75
App session
2026-09-09 · OPLUMO Outlet 12
Points credited
2026-08-28 · Member activity · RM 68.85
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 12
Outlet purchase
2026-08-04 · Member activity · RM 76.95
Points credited
2026-07-23 · OPLUMO Outlet 12
Outlet purchase
2026-07-11 · Member activity · RM 85.05