Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16380
VM0016380Membermember16380@example.test · +601110016380 · Preferred outlet: OPLUMO Outlet 10
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
88
Current loyalty balance
Lifetime Spend
RM 111
Across 2 visits
Total Visits
2
Since 2026-04-13
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
88 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 10
Outlet purchase
2026-04-19 · Member activity · RM 39.75
App session
2026-04-07 · OPLUMO Outlet 10
Points credited
2026-03-26 · Member activity · RM 45.05
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 10
Outlet purchase
2026-03-02 · Member activity · RM 50.35
Points credited
2026-02-18 · OPLUMO Outlet 10
Outlet purchase
2026-02-06 · Member activity · RM 55.65