Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 16370
VM0016370Goldmember16370@example.test · +601110016370 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,637
Current loyalty balance
Lifetime Spend
RM 5,797
Across 39 visits
Total Visits
39
Since 2024-11-01
Average Order Value
RM 120
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,637 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 17
Outlet purchase
2026-09-04 · Member activity · RM 90.00
App session
2026-08-23 · OPLUMO Outlet 17
Points credited
2026-08-11 · Member activity · RM 102.00
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 17
Outlet purchase
2026-07-18 · Member activity · RM 114.00
Points credited
2026-07-06 · OPLUMO Outlet 17
Outlet purchase
2026-06-24 · Member activity · RM 126.00