Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01637
VM0001637Membermember1637@example.test · +601110001637 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
121
Current loyalty balance
Lifetime Spend
RM 152
Across 1 visits
Total Visits
1
Since 2026-05-08
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
136d
2026-05-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
121 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 6
Outlet purchase
2026-05-14 · Member activity · RM 118.50
App session
2026-05-02 · OPLUMO Outlet 6
Points credited
2026-04-20 · Member activity · RM 134.30
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 6
Outlet purchase
2026-03-27 · Member activity · RM 150.10
Points credited
2026-03-15 · OPLUMO Outlet 6
Outlet purchase
2026-03-03 · Member activity · RM 165.90