Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16368
VM0016368Silvermember16368@example.test · +601110016368 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
1,958
Current loyalty balance
Lifetime Spend
RM 2,449
Across 16 visits
Total Visits
16
Since 2025-10-08
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,958 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 15
Outlet purchase
2026-06-23 · Member activity · RM 112.50
App session
2026-06-11 · OPLUMO Outlet 15
Points credited
2026-05-30 · Member activity · RM 127.50
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 15
Outlet purchase
2026-05-06 · Member activity · RM 142.50
Points credited
2026-04-24 · OPLUMO Outlet 15
Outlet purchase
2026-04-12 · Member activity · RM 157.50