Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16366
VM0016366Silvermember16366@example.test · +601110016366 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
2,200
Current loyalty balance
Lifetime Spend
RM 2,751
Across 33 visits
Total Visits
33
Since 2025-02-03
Average Order Value
RM 98
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,200 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 13
Outlet purchase
2026-08-21 · Member activity · RM 73.50
App session
2026-08-09 · OPLUMO Outlet 13
Points credited
2026-07-28 · Member activity · RM 83.30
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 13
Outlet purchase
2026-07-04 · Member activity · RM 93.10
Points credited
2026-06-22 · OPLUMO Outlet 13
Outlet purchase
2026-06-10 · Member activity · RM 102.90