Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 16365
VM0016365Goldmember16365@example.test · +601110016365 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,156
Current loyalty balance
Lifetime Spend
RM 5,195
Across 45 visits
Total Visits
45
Since 2024-07-14
Average Order Value
RM 105
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,156 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 12
Outlet purchase
2026-09-02 · Member activity · RM 78.75
App session
2026-08-21 · OPLUMO Outlet 12
Points credited
2026-08-09 · Member activity · RM 89.25
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 12
Outlet purchase
2026-07-16 · Member activity · RM 99.75
Points credited
2026-07-04 · OPLUMO Outlet 12
Outlet purchase
2026-06-22 · Member activity · RM 110.25