Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16354
VM0016354Goldmember16354@example.test · +601110016354 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,467
Current loyalty balance
Lifetime Spend
RM 4,335
Across 24 visits
Total Visits
24
Since 2025-04-18
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
125d
2026-06-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,467 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 1
Outlet purchase
2026-05-25 · Member activity · RM 134.25
App session
2026-05-13 · OPLUMO Outlet 1
Points credited
2026-05-01 · Member activity · RM 152.15
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 1
Outlet purchase
2026-04-07 · Member activity · RM 170.05
Points credited
2026-03-26 · OPLUMO Outlet 1
Outlet purchase
2026-03-14 · Member activity · RM 187.95