Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 16345
VM0016345Silvermember16345@example.test · +601110016345 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
2,354
Current loyalty balance
Lifetime Spend
RM 2,943
Across 29 visits
Total Visits
29
Since 2025-05-02
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,354 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 9
Outlet purchase
2026-09-06 · Member activity · RM 80.25
App session
2026-08-25 · OPLUMO Outlet 9
Points credited
2026-08-13 · Member activity · RM 90.95
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 9
Outlet purchase
2026-07-20 · Member activity · RM 101.65
Points credited
2026-07-08 · OPLUMO Outlet 9
Outlet purchase
2026-06-26 · Member activity · RM 112.35