Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16342
VM0016342Membermember16342@example.test · +601110016342 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
635
Current loyalty balance
Lifetime Spend
RM 794
Across 18 visits
Total Visits
18
Since 2025-08-23
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
106d
2026-06-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
635 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-25 · OPLUMO Outlet 6
Outlet purchase
2026-06-13 · Member activity · RM 41.25
App session
2026-06-01 · OPLUMO Outlet 6
Points credited
2026-05-20 · Member activity · RM 46.75
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 6
Outlet purchase
2026-04-26 · Member activity · RM 52.25
Points credited
2026-04-14 · OPLUMO Outlet 6
Outlet purchase
2026-04-02 · Member activity · RM 57.75