Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 16328
VM0016328Membermember16328@example.test · +601110016328 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
569
Current loyalty balance
Lifetime Spend
RM 712
Across 15 visits
Total Visits
15
Since 2026-01-11
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
569 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 9
Outlet purchase
2026-09-08 · Member activity · RM 35.25
App session
2026-08-27 · OPLUMO Outlet 9
Points credited
2026-08-15 · Member activity · RM 39.95
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 9
Outlet purchase
2026-07-22 · Member activity · RM 44.65
Points credited
2026-07-10 · OPLUMO Outlet 9
Outlet purchase
2026-06-28 · Member activity · RM 49.35