Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 16324
VM0016324Silvermember16324@example.test · +601110016324 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,135
Current loyalty balance
Lifetime Spend
RM 1,419
Across 35 visits
Total Visits
35
Since 2024-11-05
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
91d
2026-07-10
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,135 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 5
Outlet purchase
2026-06-28 · Member activity · RM 27.75
App session
2026-06-16 · OPLUMO Outlet 5
Points credited
2026-06-04 · Member activity · RM 31.45
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 5
Outlet purchase
2026-05-11 · Member activity · RM 35.15
Points credited
2026-04-29 · OPLUMO Outlet 5
Outlet purchase
2026-04-17 · Member activity · RM 38.85