Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16318
VM0016318Membermember16318@example.test · +601110016318 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
741
Current loyalty balance
Lifetime Spend
RM 926
Across 15 visits
Total Visits
15
Since 2025-10-31
Average Order Value
RM 54
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
91d
2026-07-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
741 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 16
Outlet purchase
2026-06-28 · Member activity · RM 40.50
App session
2026-06-16 · OPLUMO Outlet 16
Points credited
2026-06-04 · Member activity · RM 45.90
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 16
Outlet purchase
2026-05-11 · Member activity · RM 51.30
Points credited
2026-04-29 · OPLUMO Outlet 16
Outlet purchase
2026-04-17 · Member activity · RM 56.70