Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 16305
VM0016305Membermember16305@example.test · +601110016305 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
158
Current loyalty balance
Lifetime Spend
RM 198
Across 1 visits
Total Visits
1
Since 2026-04-06
Average Order Value
RM 172
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
158 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 3
Outlet purchase
2026-04-12 · Member activity · RM 129.00
App session
2026-03-31 · OPLUMO Outlet 3
Points credited
2026-03-19 · Member activity · RM 146.20
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 3
Outlet purchase
2026-02-23 · Member activity · RM 163.40
Points credited
2026-02-11 · OPLUMO Outlet 3
Outlet purchase
2026-01-30 · Member activity · RM 180.60