Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16302
VM0016302Membermember16302@example.test · +601110016302 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
495
Current loyalty balance
Lifetime Spend
RM 620
Across 5 visits
Total Visits
5
Since 2026-07-15
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
495 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 17
Outlet purchase
2026-09-13 · Member activity · RM 81.75
App session
2026-09-01 · OPLUMO Outlet 17
Points credited
2026-08-20 · Member activity · RM 92.65
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 17
Outlet purchase
2026-07-27 · Member activity · RM 103.55
Points credited
2026-07-15 · OPLUMO Outlet 17
Outlet purchase
2026-07-03 · Member activity · RM 114.45