Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00163
VM0000163Goldmember163@example.test · +601110000163 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted In
Points Balance
2,722
Current loyalty balance
Lifetime Spend
RM 3,403
Across 23 visits
Total Visits
23
Since 2025-08-22
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,722 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 11
Outlet purchase
2026-09-10 · Member activity · RM 89.25
App session
2026-08-29 · OPLUMO Outlet 11
Points credited
2026-08-17 · Member activity · RM 101.15
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 11
Outlet purchase
2026-07-24 · Member activity · RM 113.05
Points credited
2026-07-12 · OPLUMO Outlet 11
Outlet purchase
2026-06-30 · Member activity · RM 124.95