Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16290
VM0016290Membermember16290@example.test · +601110016290 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
672
Current loyalty balance
Lifetime Spend
RM 841
Across 16 visits
Total Visits
16
Since 2025-08-07
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
672 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 5
Outlet purchase
2026-04-22 · Member activity · RM 33.00
App session
2026-04-10 · OPLUMO Outlet 5
Points credited
2026-03-29 · Member activity · RM 37.40
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 5
Outlet purchase
2026-03-05 · Member activity · RM 41.80
Points credited
2026-02-21 · OPLUMO Outlet 5
Outlet purchase
2026-02-09 · Member activity · RM 46.20