Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 01628
VM0001628Silvermember1628@example.test · +601110001628 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,050
Current loyalty balance
Lifetime Spend
RM 1,313
Across 42 visits
Total Visits
42
Since 2024-06-20
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
103d
2026-06-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,050 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 14
Outlet purchase
2026-06-16 · Member activity · RM 26.25
App session
2026-06-04 · OPLUMO Outlet 14
Points credited
2026-05-23 · Member activity · RM 29.75
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 14
Outlet purchase
2026-04-29 · Member activity · RM 33.25
Points credited
2026-04-17 · OPLUMO Outlet 14
Outlet purchase
2026-04-05 · Member activity · RM 36.75