Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 16278
VM0016278Goldmember16278@example.test · +601110016278 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
3,692
Current loyalty balance
Lifetime Spend
RM 4,615
Across 24 visits
Total Visits
24
Since 2025-08-20
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,692 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 10
Outlet purchase
2026-09-26 · Member activity · RM 130.50
App session
2026-09-14 · OPLUMO Outlet 10
Points credited
2026-09-02 · Member activity · RM 147.90
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 10
Outlet purchase
2026-08-09 · Member activity · RM 165.30
Points credited
2026-07-28 · OPLUMO Outlet 10
Outlet purchase
2026-07-16 · Member activity · RM 182.70