Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 16272
VM0016272Membermember16272@example.test · +601110016272 · Preferred outlet: OPLUMO Outlet 4
High ValueWeekend
Consent Status
Opted In
Points Balance
235
Current loyalty balance
Lifetime Spend
RM 294
Across 5 visits
Total Visits
5
Since 2026-07-26
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
235 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 4
Outlet purchase
2026-09-24 · Member activity · RM 56.25
App session
2026-09-12 · OPLUMO Outlet 4
Points credited
2026-08-31 · Member activity · RM 63.75
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 4
Outlet purchase
2026-08-07 · Member activity · RM 71.25
Points credited
2026-07-26 · OPLUMO Outlet 4
Outlet purchase
2026-07-14 · Member activity · RM 78.75