Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 16258
VM0016258Goldmember16258@example.test · +601110016258 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,519
Current loyalty balance
Lifetime Spend
RM 4,399
Across 38 visits
Total Visits
38
Since 2024-08-18
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
116d
2026-06-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,519 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 7
Outlet purchase
2026-06-03 · Member activity · RM 81.00
App session
2026-05-22 · OPLUMO Outlet 7
Points credited
2026-05-10 · Member activity · RM 91.80
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 7
Outlet purchase
2026-04-16 · Member activity · RM 102.60
Points credited
2026-04-04 · OPLUMO Outlet 7
Outlet purchase
2026-03-23 · Member activity · RM 113.40